Store Policy

Prices

Please note that the prices on our website may change at any time. The actual price you pay will be the price charged at the time you process your order at checkout.
All prices are expressed with V.A.T. unless otherwise stated. The price of the items includes the delivery fee.
If you have any inquiries please contact our Customers Service Team during working hours on +357 25 211604, Monday – Friday 09:00 am – 17:00 pm.

Payment Methods

You can pay by PayPal any American Express, MasterCard or Visa card, Maestro or Delta debit card through the most secure payment system worldwide. Your credit/debit card details will be encrypted to minimize the possibility of unauthorized access or disclosure. Authority for payment must be given at the time of placing your order.
Our liability to you in connection with any order will not exceed the total price charged for the relevant items.

Availability & Acceptance 

If for any reason beyond our reasonable control are unable to supply a particular item, we have the right to reduce it, will not be liable to you. There will be no contract of any kind between you and us unless and until we actually dispatch the goods to you. Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually dispatch the goods to you. At any point up until then, we may decline to supply the goods to you without giving any reason, a refund will be made. We have the right to limit the number of items allocated to a customer.

Withdrawal & Cancellation

During your order procedure and prior to your payment through PayPal, you will be able to remove part or all of the products from your shopping cart by pressing the Delete button which is next to each of your products in your shopping cart. You will also be able to add more products or change the quantity of the products in your cart.
You can cancel or change any of your current orders before delivery dispatch, Monday to Friday. You can do this by calling our Customers Service department on +357 25 211604, Monday – Friday 09:00 am – 05:00 pm. Please note that orders cannot be cancelled by email.

Legal

These Product Terms shall be governed by and construed in accordance with the laws of the Republic of Cyprus, e-Commerce Law: L156(I)/2004 and Amendment Law: L97(I)/2007 and any disputes will be decided only by the Cyprus courts.
If any of these Product Terms is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Product Terms which will continue to be valid and enforceable to the fullest extent permitted by law.

Customer Service

The www.ekfraseiswines.com Online Store is operated by Ekfraseis Winery, Chandria, 4875, Limassol, Cyprus

If you have any inquiries please contact info@ekfraseiswinery.com or call us on +357 25 211604 between Monday – Friday 09:00 am – 05:00 pm.
E-Commerce Law L156(I)/2004 & Amendment Law L97(I)/2007

 

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Chandria, Limassol 4875, Cyprus  T:25 211604, Email: info@ekfraseiswinery.com

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